Questions and Answers
Scented Serenity Essentials Questions and Answers
1. What types of candles do you offer?
We offer a range of handcrafted candles, including scented candles in various sizes, wickless candles, and seasonal collections. Each candle is designed to evoke calm and well-being with high-quality ingredients.
2. What ingredients do you use in your candles?
Our candles are made with soy wax, essential oils, and natural fragrances to ensure a clean, sustainable burn that’s safe for your home and the environment.
3.Are scented candles triggers for asthma or allergies?
The NCA states that well-made and properly burned candles, whether scented or unscented, are safe for most individuals. However, some people with asthma or fragrance sensitivities may experience reactions to certain scented candles. It’s advisable for individuals with such sensitivities to choose unscented candles or those made with natural fragrances.
4.Is candle soot harmful?
No. The minuscule amount of soot produced by a candle is the natural byproduct of incomplete combustion. Candle soot is composed primarily of elemental carbon particles and is similar to the soot given off by kitchen toasters and cooking oils. These everyday household sources of soot are not considered a health concern, and are chemically different from the soot formed by the burning of diesel fuel, coal, gasoline, etc.
5. How should I care for my candles?
For the best results, trim the wick to 1/4 inch before each burn, avoid burning for more than 4 hours at a time, and let the wax pool reach the edges to prevent tunneling.
6.How long can a candle burn?
The recommended burn time varies by candle type and manufacturer. Generally, it’s advised not to burn a candle for more than four hours at a time. After extinguishing, let it cool for at least two hours before relighting. Always follow the manufacturer’s instructions for optimal and safe use.
7. Do you offer custom fragrances?
Our fragrances are carefully chosen and are not customizable. However, we’re happy to discuss custom options for bulk orders or special events.
8. How long do your candles burn?
Our 8 oz candles burn for approximately 40-50 hours, while our 16 oz candles can burn up to 70 hours, depending on usage and care.
9. Do you sell other products besides candles?
Yes! In addition to candles, we offer Room Sprays, body products like body oils, body butters, and scrubs, designed to provide a luxurious skincare experience.
10. What’s the best way to store my candles?
To maintain fragrance and longevity, store candles in a cool, dry place away from direct sunlight.
11.Why does my candle have white spots?
Candle discoloration, often appearing as a white, powdery layer known as “frosting,” is a common occurrence, especially in candles made from natural waxes like soy. This phenomenon results from the natural crystallization process of the wax and does not affect the candle’s performance or safety. The National Candle Association (NCA) assures consumers that such visual changes are typical and do not compromise the candle’s burn quality or fragrance.
12. Do you offer wholesale or event packages?
Yes, we offer wholesale packages as well as event packages for corporate events, weddings, and small gatherings. Contact us for more details or visit the Wholesale and Special Event page.
13. Can I return or exchange a product?
Due to the nature of our products, we do not accept returns. However, if your product arrives damaged, please reach out, and we’ll be happy to assist.
14. How do I choose a scent?
Each scent has a unique description on our website to help guide you. If you’re looking for a calming, cozy vibe, we recommend scents like Ya Ya, Serenity, Zen. For something refreshing, try Mocha Café or Rue Bear. Click here for scent details.
15. What is the Maryjane Candle made of?
The Maryjane Candle is handcrafted with premium soy wax, infused with Essential oils that are designed for a clean, long-lasting bur
16. Can the Maryjane Candle really be used as a massage candle?
Yes! Once melted, the warm wax can be applied to the skin for a soothing and hydrating massage experience.
17. Does the Maryjane Candle contain THC or CBD?
No, the Maryjane Candle contains no THC, CBD, or psychoactive substances. It’s purely for fragrance and massage purposes.
18. How should I use the Maryjane Candle as a massage candle?
Light the candle for 10–15 minutes to create a pool of melted wax. Blow out the flame, let the wax cool slightly, and then gently apply it to the skin for a relaxing massage.
19. Is the Maryjane Candle safe for all skin types?
The candle is made with skin-friendly ingredients, but we recommend testing a small amount of wax on your wrist before full use. Avoid using on broken or sensitive skin.
20. What makes Scented Serenity Candles different from other candle brands?
Scented Serenity Candles is crafted with intention and storytelling. Each scent is inspired by personal memories and loved ones, creating a unique, emotionally resonant fragrance experience. We also prioritize quality ingredients and support mental wellness by donating a portion of our proceeds to the Loveland Foundation.
Here at Scented Serenity Candles, we take pride in ensuring our candles are safe and ready for you before shipping. For more tips on candle safety and care, feel free to contact us directly, or visit the official www.National Candle Association.com (NCA) website.